Als Reservations Agent ben jij de telefoon en e-mailheld bij Cityden die ervoor zorgt dat gasten al vooraf helemaal zin krijgen in hun verblijf. Geen telefoontje of e-mail blijft onbeantwoord en jij zorgt via deze kanalen voor de beste pre-arrival service. Daarnaast houd je de kamerprijzen goed in de gaten en ben je altijd bezig met het optimaliseren van de (kamer) omzet. Rapportages, analyses en adviezen horen daar ook bij!
Duty Manager
As the duty manager you will be jointly responsible for the daily operation in the hotel and you ensure that everything will run smoothly. You won’t be doing this alone, you will work closely with the hotel manager since he/she has the final responsibility.
We are Cityden Aparthotels. Every day we do the most to let our guests feel at home and to create an unforgettable stay! We do this by creating a personal and pleasant service, where work and relaxation are balanced in a nice way. Cityden Aparthotels currently consists of a selection of 343 apartments, at three different aparthotels in and around Amsterdam. In a short period of time we have become one of the largest Aparthotel players in the Netherlands and we are very proud of that. You can read more about Cityden on our website www.cityden.com
Duty Manager
As the duty manager you will be jointly responsible for the daily operation in the hotel and you ensure that everything will run smoothly. You won’t be doing this alone, you will work closely with the hotel manager since he/she has the final responsibility. You will be the first representative for the guests and respond to requests, complaints and feedback. You also ensure that the hotel always looks neat and representative. You know all the ins and outs of the hotel like no other and you communicate this correctly to the team and management
Together with the team you provide the ultimate guest experience and you always take that extra step!
Responsibilities
- Checking in/out of guests, assisting in the restaurant or supporting housekeeping;
- Managing, training and motivating all teams and departments;
- Drawing up the monthly schedules, managing various figures and other administrative tasks.
Who are you?
We are looking for a real multitasker with a great sense of responsibility. Someone who gets energy from doing and arranging everything at the same time, but who keeps the overview and keeps calm. You radiate positivity and will take care of a good team spirit!
In addition to the above, there are also a few other qualities that we are looking for:
- You live in or close to Amsterdam/Amstelveen;
- You speak English fluently, Dutch is an advantage;
- You have experience within the hotel or hospitality industry;
- You have a hands-on mentality and knows how to lead a team;
- You want to learn and have the ambition to grow.
What are we looking for?
Besides these qualities you are also a real Daymaker.
A Daymaker:
- Has fun
Having fun with each other and our guest. By being yourself, respect each other and help/support each other at all times.
- Is connected
We always try to establish a (personal) connection with our guest, colleagues and neighbours in order to make the stay/work even more enjoyable.
- Is independent
A fresh and innovative mindset. We think in possibilities, not in difficulties, this characterizes a real Daymaker.
- Is ambitious
Every day we strive to get the most out of ourselves by using our creativity to create a unforgettable stay for our guests.
- No-nonsense
Hands-on mentality and nobody feels too good to help someone else in his/her disciplines, we are all all-round Daymakers!
What do we offer?
An open work culture in which our young ambitious professionals are learning by doing, and if desired, get the opportunity to grow within Cityden Aparthotels and their role. We love hard work and we alternate this with regular team building and fun (foreign) activities, as well as a quarterly drink for all Daymakers.
But there is much more, we also offer you:
- A salary starting from €2500,- till €2900,- gross per month based on 38 hours, depending on knowledge and experience;
- Special rates for the employees to spend a night at the hotel & 30% discount at all Lucia’s Restaurants & Bars;
- Free gym and sauna use at all Cityden locations;
- Regular (afternoon) drinks and trips with the team or entire company;
- The opportunity to grow, within your hotel or the new hotel(s)
Apply now
Great news! Send your motivation letter and CV to our Human Resources team and we will get back to you as soon as possible.
Calling all foodies
Run Forest, run
Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.
Calling all foodies
Run Forest, run
Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.
Calling all foodies
Run Forest, run
Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.
Calling all foodies
Run Forest, run
Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.
Calling all foodies
Run Forest, run
Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.
Calling all foodies
Run Forest, run
Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.
More vacancies
Discover your new neck of the woods with the help of our expert daymakers. Dare to venture off the beaten track and seek out local life or catch the key sights on a trusted route. Explore your way.
As a (Head) Chef you are fully responsible for the kitchen, and you make sure that the quality is consistent. Together with your team, you take care of the wishes of our guests for breakfast, lunch, dinner, and meetings. You are also responsible for the overall picture in the kitchen. You make sure everything runs smoothly. Throughout the day you have various tasks to ensure the greatest culinary experience for our guests.
Do you like working at night and do you have a huge hospitality heart? Yes? Quickly, check how you can become our next front office Daymaker!
Looking for an exciting role as a Front Office Supervisor? Join our team as we seek an enthusiastic and experienced professional to take charge. As a Front Office Supervisor, you will lead and motivate our reception team, ensuring a warm welcome and exceptional guest service. Don’t miss this opportunity to be part of our dynamic hotel team.
Do you put a smile on our people’s faces and do you have a huge hospitality heart? Yes? Quickly, check how you can become our next front office Daymaker!
Creative content creators, we are looking for you! Do you want to explore the
depths of (online) content? Is YES your answer? Then this marketing internship is
calling your name!
Discover, explore & learn all about the ways to create and share content during
this marketing internship. Let’s be creative and spread the word about Cityden
together
More vacancies
Discover your new neck of the woods with the help of our expert daymakers. Dare to venture off the beaten track and seek out local life or catch the key sights on a trusted route. Explore your way.
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