Front Office Supervisor

Looking for an exciting role as a Front Office Supervisor? Join our team as we seek an enthusiastic and experienced professional to take charge. As a Front Office Supervisor, you will lead and motivate our reception team, ensuring a warm welcome and exceptional guest service. Don’t miss this opportunity to be part of our dynamic hotel team.

As a Front Office Supervisor you are an example for the reception team and the to-go person for the guests and your colleagues. With your proactive attitude you take charge and the initiative when it comes to all the things that are reception related. You will train new employees and you will be the first representative for the guests and your team. You make sure that our guest always get a warm welcome and walk out with a big smile!

Together with the team you provide the ultimate guest experience and you always take that extra step!

Responsibilities

  • Check-in and check-out of the guests;
  • Answering questions of the guest;
  • Complaint handling & and all other additional (administrative) tasks;
  • Training, managing and motivating the reception team;
  • Dealing with procedure improvements;

Who are you?

You ensure that your colleagues and the reception team are always happy and you are aware of everything that’s happening on the floor. You have a strong personality and you don’t mind taking an extra step for your colleagues and the guest. You always have everything in order and with your clear communication the day runs smoothly.

In addition to the above, we also have a few other requirements that we are looking for:

  • You are very hospitable, representative and have a great sense of responsibility;
  • You have +/- 2 years of experience in the Front Office within the hotel industry;
  • You have experience in managing a team or you have the ambition to learn this.

What are we looking for?

We are looking for a real multitasker with a great sense of responsibility. Someone who gets energy from doing and arranging everything at the same time, but who keeps the overview and keeps calm. You radiate positivity and will take care of a good team spirit!

In addition to the above, there are also a few other qualities that we are looking for:

  • You live in or close to Amsterdam/Amstelveen;
  • You speak English fluently, Dutch is a plus;
  • You want to learn and have the ambition to grow.

What do we offer?

An open work culture in which our young ambitious professionals are learning by doing, and if desired, get the opportunity to grow within Cityden Aparthotels and their role. We love hard work and we alternate this with regular team building and fun (foreign) activities, as well as a quarterly drink for all Daymakers.

But there is much more, we also offer you:

  • A salary from €2.298,64 gross per month based on 38 hours, depending on knowledge and experience;
  • Special rates for the employees to spend a night at the hotel & 30% discount at all Lucia’s Restaurants & Bars;
  • Free gym and sauna use at all Cityden locations;
  • Regular (afternoon) drinks and trips with the team or entire company;
  • The opportunity to grow, within your hotel or the new hotel(s)

Apply now

Great news! Send your motivation letter and CV to our Human Resources team and we will get back to you as soon as possible.

Calling all foodies

Cityden Aparthotels • Stadshart

Run Forest, run

Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.

Calling all foodies

Cityden Aparthotels • BoLo District

Run Forest, run

Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.

Calling all foodies

Run Forest, run

Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.

Calling all foodies

Cityden Aparthotels • Daymaker

Run Forest, run

Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.

Calling all foodies

Cityden Aparthotels • Daymaker

Run Forest, run

Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.

Calling all foodies

Cityden Aparthotels • Daymaker

Run Forest, run

Is running your thing? Discover the area in your sneakers, our Daymakers have a great route for you.

More vacancies

Discover your new neck of the woods with the help of our expert daymakers. Dare to venture off the beaten track and seek out local life or catch the key sights on a trusted route. Explore your way.

Als Reservations Agent ben jij de telefoon en e-mailheld bij Cityden die ervoor zorgt dat gasten al vooraf helemaal zin krijgen in hun verblijf. Geen telefoontje of e-mail blijft onbeantwoord en jij zorgt via deze kanalen voor de beste pre-arrival service. Daarnaast houd je de kamerprijzen goed in de gaten en ben je altijd bezig met het optimaliseren van de (kamer) omzet. Rapportages, analyses en adviezen horen daar ook bij!

Your main job is managing the kitchen staff and making sure the chefs know what to do and coaching them at peak times. You work completely independently and are responsible for all aspects of purchasing products, putting together menus to the real cooking. 

As a (Head) Chef you are fully responsible for the kitchen, and you make sure that the quality is consistent. Together with your team, you take care of the wishes of our guests for breakfast, lunch, dinner, and meetings. You are also responsible for the overall picture in the kitchen. You make sure everything runs smoothly. Throughout the day you have various tasks to ensure the greatest culinary experience for our guests.  

Creative content creators, we are looking for you! Do you want to explore the
depths of (online) content? Is YES your answer? Then this marketing internship is
calling your name!
Discover, explore & learn all about the ways to create and share content during
this marketing internship. Let’s be creative and spread the word about Cityden
together

More vacancies

Discover your new neck of the woods with the help of our expert daymakers. Dare to venture off the beaten track and seek out local life or catch the key sights on a trusted route. Explore your way.

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10% OFF FOR OUR FANS
10% OFF FOR OUR FANS

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Cityden Aparthotels • Daymaker

Who better to book a room at Cityden with than us? We make sure that our loyal guests get the best offer, and we treat them to a little something extra too!

Rick
Daymaker at Cityden
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Apply now

Cityden Aparthotels • Daymaker

Think you would be a great fit for our lively team? We would love to have you, send us your CV and contact details and we can see if we the perfect spot for you.

Rick
Daymaker at Cityden

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10% off for our fans

To say a huge thanks to our fans, we want to treat you to 10% off*. There was never a better time to come and check out our cool and quirky neighbourhoods.

Just sign up for our newsletter to receive a discount code by email.

*Discount is not valid in combination with other discounts, or commissionable/corporate rates.

Cityden Aparthotels • Stadshart

10% off for our fans

To say a huge thanks to our fans, we want to treat you to 10% off. There was never a better time to come and check out our cool and quirky neighbourhoods.

Just sign up for our newsletter to receive a discount code by email.

*Discount is not valid in combination with other discounts, or commissionable/corporate rates.

Cityden Aparthotels • Stadshart

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Cityden Aparthotels • Daymaker

Like what you see and want to check out our prices? Get in touch with this quick quote form and we will get back to you with a custom quote asap!

Rick
Daymaker at Cityden

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Cityden Aparthotels • Daymaker

Fill out your details in the form on the right and we will get in touch with you as soon as possible!

Rick
Daymaker at Cityden

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