Travelling comes with plenty of memorable moments. Unfortunately, it can also come with the occasional forgotten charger, favourite jacket, passport holder or pair of headphones left behind in your apartment.

At Cityden Aparthotels, we understand that these things happen. Whether you visit Amsterdam for business, a family holiday or a long stay, leaving an item behind can quickly become stressful, especially once you have already returned home.

That is why we have partnered with Faundit, a specialist lost-property platform that helps guests recover forgotten belongings in a simple, secure and efficient way.

What Happens If You Leave Something Behind?

Even the most organised traveller can forget an item during check-out. A busy travel schedule, an early flight or a last-minute meeting can easily lead to personal belongings staying behind.

When our housekeeping team discovers an item, they carefully log it in the Faundit system. This helps us keep an accurate record of found belongings and manage each case professionally.

Instead of going through lengthy email exchanges or phone calls, you can quickly submit a lost-property request through a dedicated online process.

The result is a faster and more transparent experience for everyone involved.

What Is Faundit?

Faundit is a modern lost-property management platform used by hotels and hospitality businesses worldwide.

The system helps connect guests with their missing belongings while simplifying the recovery process. Once our team identifies an item, you can arrange delivery directly to your home, office or next travel destination.

This removes complicated coordination and gives you more clarity about where your lost item is.

Why We Chose Faundit

At Cityden, our goal is to make every stay as smooth and comfortable as possible. We believe hospitality should feel helpful, human and uncomplicated. We are here to follow your pace, not the other way around.

Partnering with Faundit supports that commitment by offering:

Convenience

You can report missing items online without making multiple phone calls or sending numerous emails.

Transparency

The process gives you clear communication and updates throughout the recovery journey.

Security

Our team carefully registers and tracks every item, reducing the risk of confusion or misplacement.

Worldwide Delivery

Wherever you are in the world, Faundit can help return your belongings quickly and securely.

Common Items Guests Leave Behind

You might be surprised by how often everyday essentials stay behind after check-out.

Some of the most common lost items include:

• Mobile phone chargers
• Laptops and tablets
• Headphones and earbuds
• Clothing and jackets
• Jewellery and watches
• Travel documents
• Children’s toys
• Prescription glasses
• Toiletry bags
  
  

Many of these items hold both practical and sentimental value, making a quick recovery especially important.

How to Report a Lost Item

If you think you left something behind at Cityden Aparthotels, the process is straightforward.

Step 1: Submit Your Request

Visit the lost-property portal and provide details about the item you believe you left behind.

Step 2: Item Verification

Our team will review your request and match it against items logged in the system.

Step 3: Arrange Return Delivery

Once our team identifies your item, you can select your preferred delivery option and arrange shipment directly to your chosen address.

Step 4: Receive Your Belongings

Faundit will send your item to you, so you can continue your journey with peace of mind.

Hospitality Does Not End at Check-Out

At Cityden Aparthotels, we believe great hospitality extends beyond the moment you leave our property. Whether you stay for a weekend city break, a business trip or a long stay in Amsterdam, our team supports you before, during and after your visit.

Our Daymakers focus on creating a positive guest experience through practical solutions, friendly service and genuine care. Helping you recover lost belongings is one more way we put that philosophy into action.

Why Guests Choose Cityden Aparthotels

Choosing the right accommodation can make all the difference to your stay in Amsterdam. Cityden combines the comfort of home with the service of a hotel, offering spacious serviced apartments, fully equipped kitchens and flexible accommodation for both short and long stays.

Whether you travel for work, relocate to the Netherlands, visit family or explore the city, you can enjoy the freedom to live at your own pace while knowing support is always available when you need it.

Stay with Confidence at Cityden

From check-in to check-out and beyond, Cityden is committed to making your stay as smooth and enjoyable as possible.

And if you accidentally leave something behind, our partnership with Faundit gives you a simple and reliable way to recover your belongings.

For a comfortable stay in Amsterdam with the space, flexibility and service modern travellers value, discover Cityden Aparthotels and find your own (s)pace.